Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Agesess Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at agesses.solutions (the "Site") and when you purchase our book, "Monsoon of Focus."

By using our Site or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site or provide us with your information.

2. Information We Collect

2.1 Personal Information You Provide

When you express interest in ordering our book through the order form on our Site, we collect the following personal information:

  • Phone Number: Your mobile or landline telephone number for order confirmation and delivery coordination.
  • Email Address: Your email address for sending order confirmations, delivery updates, and occasional product-related communications.

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Order Processing: To process and fulfill your book order, including coordinating delivery.
  • Communication: To send you order confirmations, shipping notifications, and respond to your inquiries.
  • Customer Support: To provide assistance and resolve any issues related to your order.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Business Operations: To improve our Site, products, and services, and to analyze usage patterns.
  • Marketing (With Consent): To send you occasional updates about our products, provided you have not opted out of such communications.

4. Lawful Basis for Processing (GDPR Compliance)

For users in the European Economic Area or other jurisdictions with similar data protection laws, we process your personal information based on the following lawful grounds:

  • Contract Performance: Processing is necessary to fulfill our contractual obligations to you when you order our book.
  • Consent: You have given explicit consent for processing your information for specific purposes (e.g., marketing communications).
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, provided these interests do not override your fundamental rights.
  • Legal Obligation: Processing is necessary to comply with legal requirements.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors
  • Shipping and logistics companies
  • Email service providers
  • Web hosting and analytics providers

These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • For the duration of our business relationship with you
  • To comply with legal, accounting, or reporting requirements
  • To resolve disputes and enforce our agreements

Typically, we retain customer order information for a period of seven years from the date of the transaction, in accordance with Indian accounting and tax regulations. After this period, we securely delete or anonymize your information.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request correction of inaccurate or incomplete information.
  • Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to our processing of your information for certain purposes, such as marketing.
  • Restriction: You have the right to request that we restrict processing of your information under certain circumstances.
  • Portability: You have the right to request a copy of your information in a structured, commonly used, machine-readable format.
  • Withdraw Consent: If we are processing your information based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than India, including countries that may not have the same level of data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy and applicable laws.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy and may notify you by email or through a notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Agesess Solutions
15 Barakhamba Road
Connaught Place
New Delhi, Delhi 110001
India
Email: [email protected]
Phone: +91 11 4000 0000

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